LUZ x HEIMAT - March 11, 2023

At Luz Collections, production is eco-responsible and made in Europe.
All our creations are made from organic cotton or recycled material (Econyl), and delivered by truck.
The bleaching of our swimsuits, bodysuits and sportswear and the dyeing processes are carried out with techniques and colors in compliance with the GOTS standard.

Dear Luztiques, to preserve your product, here are some maintenance tips:

•Care instructions:
• Wash top and bottom together inside out in a laundry bag.
• The first wash of new brightly colored clothes should preferably be done separately.
• Avoid mixing white and colors.

Free delivery from 150€ of purchase.
We ship worldwide.

COLISSIMO
France: Delivery with signature, or without signature 24h to 72h in France.
Europe: 72 hours for delivery.
US, Asia, Africa: 3 to 5 days.
Oceania: 5 to 7 days.

PICK UP IN STORE
Pick up at our store, 7 rue Guichard 75016 Paris.
You can collect your item the same day you order.

MONDIAL RELAY
4 to 5 days – France.

COURIER (Paris)
Delivery in 2 hours.

Exchange or refund within 30 days from the date of receipt of your order.

To return your product, you have 2 options:
1) Visit our Luz Collections boutique at 7 rue Guichard 75016 Paris . (Metropolitan France).
2) Return your items to our returns service at Luz Collections 7 rue Guichard, 75016 Paris .
Please specify on the invoice whether it is a refund or an exchange.
Here is the link: https://www.luzcollections.com/fr/content/18-satisfait-ou-rembourse

Conditions of exchanges and refunds:
After receiving your order, you have 15 days if the model is not suitable, to return your purchases to us for a refund.
The cost of returning your order is your responsibility.
The refund period is a maximum of 10 days from receipt of the package.

We offer return shipping only in case of error on our part or defective product.

All products purchased in outlet are not refundable : they are exchangeable for a credit for the amount of the purchase valid for 6 months in store or online. This credit will be sent to you by email.

Exchange or refund within 30 days from the date of receipt of your order.

To return your product, you have 2 options: 1) Visit our Luz Collections store at 7 rue Guichard 75016 Paris . (Metropolitan France).
2) Return your items to our returns service at Luz Collections 7 rue Guichard, 75016 Paris .
Please specify on the invoice whether it is a refund or an exchange.
Here is the link: https://www.luzcollections.com/fr/content/18-satisfait-ou-rembourse

Conditions of exchanges and refunds: After receiving your order, you have 15 days if the model is not suitable, to return your purchases to us for a refund.
The cost of returning your order is your responsibility.
The refund period is a maximum of 10 days from receipt of the package.

We offer return shipping only in case of error on our part or defective product.

All products purchased in outlet are not refundable : they are exchangeable for a credit for the amount of the purchase valid for 6 months in store or online. This credit will be sent to you by email.